welcome

Helping Nonprofits, Startups & Small Businesses with Remote Administrative, Daily Operations & Program Assistance

Are you a busy coach, nonprofit director, writer, or entrepreneur trying to do it all and feeling overwhelmed? Do you need help balancing the day-to-day tasks of running a business with your full client load? I can assist you with a variety of front- and back-office tasks!

Here is a list of some of the services I provide.
Need help with something you don’t see listed here?
Contact me to set up a call or email me, here..

What I Can Help You With

Services

  • ADMIN TASKS MANAGING THE DAY-TO-DAY
    • enter contacts/information & manage your client database
    • scheduling
    • phone and email support
    • tame your inbox: screen and answer emails
    • research
    • daily communications
    • create fillable PDF forms
    • data entry
    • verifying insurance benefits
    • researching and resolving client billing and insurance issues
    • create and manage spreadsheets to track specific business metrics
    • referral tracking
    • follow up on outstanding invoices
    • order supplies, business gifts & equipment
    • create Google forms
  • RECRUITING
    I source and screen potential employees
  • COACHING (contact me to learn more about my coaching practice!)
  • MARKETING & COMMUNICATIONS
    • content creation for your blog, social media, website & newsletter
    • post content to your website and social media accounts
  • QUALITY CONTROL
    • proofreading
    • editing
  • APPS & SOFTWARE
    • Google Suite
    • Trello
    • Microsoft Office
    • Acrobat
    • Outlook
    • Mailchimp
    • WordPress
    • Squarespace
    • Facebook, Instagram, LinkedIn
    • Hootsuite & more!

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Meet Madeleine

[Pronouns: they, them, theirs]

Visit Madeleine’s LinkedIn profile.
Set up a call to talk about your business.

Skilled Virtual Assistant

I am a skilled, Montclair NJ based virtual assistant with a strong background in content management, project management, and administrative support providing remote support services for nonprofits, startups, and small businesses. I have a particular interest in working with people in the LGBTQ+ community and with gender diverse professionals. Connecting people with resources, and providing solutions is my passion.

What I desire, always, is to be involved in projects that matter; to be engaged with programs, organizations, and businesses that make a positive impact and improve people’s lives.

Collaborative

I am known for being professional, proactive, solutions-focused, collaborative, attentive, and hands-on—able to work autonomously and hold myself accountable to successfully complete daily tasks and long-term objectives with accuracy. I am currently available for remote freelance opportunities.

What It’s Like to Work With Me

  • Consistent, high-quality work
  • Highly responsive
  • Extremely detailed and methodical
  • Varied skill set
  • Strict adherence to deadlines
  • Strong work ethic

Madeleine lives in Montclair, NJ with their daughter, Lola, and their 3 cats Carrot, Ollie, and Daisy. Madeleine is also a musician and songwriter.

Testimonials

What Clients Say

“Have you been thinking about hiring a virtual assistant to help with the nitty gritty details of your business? Need someone who’s an amazing learner that’s versatile in a ton of programs and tasks? Madeleine St.Jacques offers a ton of services and always delivers.”

Mandy Ellis, Freelance Content Marketing Writer and Writing Coach

“Madeleine is enthusiastic, detail-oriented, and organized. They’ve got a fresh energy and a positive outlook even when things aren’t going exactly as planned that makes them easy to work with. A+ communication skills, too!”

The Creativity Caravan

“Thank you for everything you do to support us! You are amazing.”

K.M., Milestones Counseling

“When Madeleine is on your team, you’ve got a coach, cheerleader, and team player by your side for winning results!”

I. H.

“Madeleine understands how to highlight their clients’ strengths. They enjoy celebrating the achievement of every goal.”

G. C.

News & Articles

  • Sanity-Saving Tips
    If you’re struggling to keep track of all your to-dos and business plans or your usual work-life balance has gone a bit wonky, you’re in good company. In this month’s post, Alchemy Virtual Assistance serves up some sanity-saving business tips and lifestyle hacks 🙂
  • Human Design: Embrace Your Inner Wiring
    “…we should all be designing lives and careers that are aligned with how we’re wired.” — Emilie Wapnick I don’t know about you, but these quotes are landing hard right now. Can you relate? From a young age, we’re taught that we have to choose one career path. Be one thing. Do one thing. LiveContinue reading “Human Design: Embrace Your Inner Wiring”


Nonprofits, Coaches, & Small Businesses!

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