welcome

Helping Therapists & Small Businesses with Remote Administrative, Practice Management, and Marketing Services.

Are you a busy therapist or service-based business owner trying to do it all and feeling overwhelmed? Do you need help balancing the day-to-day tasks of running a business with your full client load? I can assist you with a variety of front- and back-office tasks!

Here is a list of some of the services I provide.
Need help with something you don’t see listed here?
Contact me to set up a call or email me, here..

What I Can Help You With

Services

  • scheduling
  • daily communications
  • client interfacing: phone and email support
  • verifying eligibility and benefits
  • screen potential new clients and therapists for your practice
  • researching and resolving client billing and insurance issues
  • referral tracking
  • follow up on outstanding invoices
  • screen and answer emails
  • updating spreadsheets to track specific business metrics
  • content creation for blog, social media, website, and marketing collateral
  • connection requests
  • proofreading
  • editing
  • research
  • post content to your website and social media accounts
  • social media post creation and scheduling
  • site and social media updates
  • data entry
  • Google forms
  • Mailchimp
  • Squarespace
  • Hootsuite
  • creating/maintaining contact lists
  • basic graphic design
  • daily communications, and more!

Meet Madeleine

Visit Madeleine’s LinkedIn profile.
Set up a call to talk about your business.

Skilled Virtual Assistant

Madeleine St. Jacques is a skilled Montclair NJ based virtual assistant providing remote support services for busy therapists and service-based business owners. Madeleine has a strong background in publishing and content management with several years’ experience copy editing and proofreading complex material such as scientific books, journals, grammar guides, behavioral science texts, and college-level digital media.

Collaborative

Madeleine is known for being professional, proactive, solutions-focused, collaborative, attentive, and hands-on—able to work autonomously and hold herself accountable to successfully complete daily tasks and long-term objectives with speed and accuracy. She is currently available for remote freelance opportunities.

What It’s Like to Work With Madeleine

  • Consistent, high-quality work
  • Highly responsive
  • Extremely detailed and methodical
  • Varied skill set
  • Strict adherence to deadlines
  • Strong work ethic

Madeleine lives in Montclair, NJ with her daughter, Lola, and their 3 cats Carrot, Ollie, and Daisy. She is also a musician and songwriter.

Testimonials

What Clients Say

“Madeleine is enthusiastic, detail-oriented, and organized. She’s got a fresh energy and a positive outlook even when things aren’t going exactly as planned that makes her easy to work with. A+ communication skills, too!”

The Creativity Caravan

“When Madeleine is on your team, you’ve got a coach, cheerleader, and team player by your side for winning results!”

I. H.

“Madeleine understands how to highlight her clients’ strengths. She enjoys celebrating the achievement of every goal.”

G. C.

News

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